Last updated: 23 October 2026
Mizpah Connection (“we”, “us”, “our”) helps individuals and families with visa, passport, certificate and document services from Trinidad & Tobago. This policy explains what information we collect through our website, how we use it, and the choices you have.
We collect information in a few ways:
With your consent, we use the Meta Pixel (a tool provided by Meta Platforms, the company behind Facebook and Instagram). The pixel lets us understand how visitors interact with our site and allows us to show relevant Mizpah Connection offers to people who have visited us — this is known as remarketing. It may also help us reach new people with similar interests.
The Meta Pixel only loads after you choose “Accept” on our cookie banner. If you choose “Decline”, the pixel is not loaded. You can change your mind at any time by clearing your browser’s site data for mizpahconnection.com, which brings the banner back.
Our site includes an automated chat assistant that answers common questions about our services, pricing and process. It is powered by a third-party AI service that receives only the questions you type and our general business information in order to generate a reply. Please don’t share passwords or sensitive personal details in the chat — for anything personal, we’ll continue securely on WhatsApp or in our office.
We use your information to respond to enquiries, process and complete your applications, keep you updated on your request, improve our website and services, and — where you have consented — to show you relevant offers.
We do not sell your personal information. We share information only with the service providers that help us operate — for example, Meta (for the pixel and advertising, where you consent) and the secure providers that host our website and chat assistant — and where required by law.
You can decline non-essential cookies using our cookie banner, adjust ad preferences in your Facebook/Instagram settings, and contact us to ask about the information we hold about you.
If you have any questions about this policy or your information, reach us at: